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Understanding document performance metrics (completion rate, average completion time, etc.)

Key metrics displayed on the dashboard The dashboard includes performance metrics to help you evaluate the efficiency of your document workflows. Important metrics include:

  1. Completion Rate:

    • The percentage of documents successfully completed compared to those sent.
    • A high completion rate indicates efficient workflows and responsive participants.

  2. Average Completion Time:

    • The average time it takes for a document to be fully signed and completed.
    • Helps identify bottlenecks or delays in the process.

  3. Pending Document Count:

    • Shows the number of documents awaiting action from participants.
    • Useful for identifying overdue or stalled requests.

  4. Voided or Expired Document Count:

    • Tracks the number of documents canceled or left unsigned by their expiration date.

Tip: Use these metrics to optimize workflows, address inefficiencies, and improve overall performance.