Steps to identify and respond to unauthorized access Suspicious login activity can indicate unauthorized access to your account. Follow these steps to identify and address such situations:
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Review login notifications:
- Signit sends email notifications for new logins or access attempts from unrecognized devices.
- Check these notifications to confirm if the login activity was authorized.
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Monitor account activity:
- Access your Account Activity section in Security Settings to view a log of recent logins, including device types, locations, and timestamps.
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Act on suspicious activity:
- If you notice an unfamiliar login, immediately log out of all devices by clicking Log out from all devices in the Security Settings section.
- Change your password to prevent further unauthorized access.
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Enable or update 2FA:
- If 2FA is not already enabled, activate it immediately to add an extra layer of protection.
- Update your 2FA method if you suspect it has been compromised.
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Contact Signit support:
- If you suspect a breach or need further assistance, contact Signit support at support@signit.sa for help. Provide details about the suspicious activity for investigation.
By staying vigilant and following these steps, you can quickly respond to potential security threats and safeguard your account.