How to fix failed API requests
Steps to diagnose and resolve failed requests If your API requests are failing, follow these troubleshooting steps:
-
Check request headers:
- Ensure that all required headers (e.g.,
Authorization
with a valid API key) are included in the request. - Confirm the use of the correct content type, such as
application/json
for JSON requests.
- Ensure that all required headers (e.g.,
-
Validate endpoint URLs:
- Verify that the endpoint URL is accurate and matches the documentation.
- Ensure the environment (e.g., production or sandbox) matches your intended use.
-
Inspect request payload:
- Validate the JSON structure and ensure all required fields are included.
- Use an API testing tool (e.g., Postman) to test the payload manually.
-
Check API version:
- Confirm that you’re using the correct version of the API, as outdated versions may not support certain features.
-
Monitor response codes:
- Review the HTTP response codes and messages returned by the API to identify specific issues.
Note: Regularly consult the Signit API documentation for updates and best practices.