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Common API errors and how to resolve them

Understanding and fixing frequent API issues When using the Signit API, you may encounter common errors. Below are the frequent ones and their resolutions:

  1. Authentication Errors (401):

    • Cause: Incorrect or missing API key in the request header.
    • Solution: Verify that the correct API key is included in the Authorization header. Ensure the key has not expired or been revoked.

  2. Invalid Request (400):

    • Cause: Malformed request syntax or missing required parameters.
    • Solution: Review the API documentation to ensure all required fields are included and formatted correctly.

  3. Rate Limit Exceeded (429):

    • Cause: Too many requests sent within a short period.
    • Solution: Wait for the rate limit to reset or adjust your application to comply with the rate limit guidelines specified in the API documentation.

  4. Server Errors (500):

    • Cause: An internal error on the Signit server.
    • Solution: Retry the request after a few moments. If the issue persists, contact Signit support.

Tip: Use the API error codes and messages provided in the response to debug efficiently.