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What to do if you can't log in to Signit

Steps to troubleshoot login issues If you are unable to log in to your Signit account, follow these steps to resolve the issue:

  1. Verify your credentials:

    • Double-check that you are entering the correct email address and password associated with your Signit account.
    • Ensure the Caps Lock key is not enabled.

  2. Check your internet connection:

    • Ensure you have a stable internet connection, as a poor connection can prevent login attempts.

  3. Clear browser cache:

    • Clear your browser’s cache and cookies, then try logging in again.

  4. Use an updated browser:

    • Make sure you are using a supported and updated browser (e.g., Google Chrome, Microsoft Edge).

  5. Contact support:

    • If the issue persists, contact Signit support at support@signit.sa for assistance. Include a description of the problem and any error messages you received.

Tip: Enable two-factor authentication (2FA) for enhanced account security once your login issue is resolved.