How to void or cancel a document

Steps to stop an active signature request

Voiding a document cancels the signature request and prevents further actions. Here’s how to void a document:

1. Access the document:
   • Navigate to the Documents section and select the document you want to void.
     
     
     
2. Open the options menu:
   • Click on the three dots located on the right side of the document.
   • Select Void Document from the options.
     
     
3. Provide a reason:
   • Enter a reason for voiding the document (optional).
   • This reason will be logged in the audit trail.
     
     
4. Confirm the void action:
   • Click on Void to cancel the document.
     
     
   • All participants will be notified that the document has been voided.

Tip: Use the void option for errors or if the document is no longer needed.