How to report a system error or bug

Document the issue:
- Take a screenshot or record the error message and note the steps you took before encountering the issue.
- Include details such as the browser, operating system, and device type.
Contact Signit support:
- Email support@signit.sa with the subject line “System Error/Bug Report”.
- Provide the following information:
  - Description of the issue.
  - Steps to reproduce the error.
  - Screenshot or video of the issue.
  - Time and date the issue occurred.
Follow up on the ticket:
- After submitting your report, you’ll receive a ticket number. Use this for updates on the resolution progress.

Note: Providing detailed information ensures faster resolution of system errors or bugs.

Steps to notify Signit about system issues If you encounter a system error or bug, report it to Signit support for resolution. Here’s how: