System errors and performance
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      1. Signit Help Center
      2. Troubleshooting and common issues
      3. System errors and performance

      What to do if Signit is slow or unresponsive

      Steps to troubleshoot performance issues If Signit is slow or unresponsive, follow these steps to identify and resolve the issue:

      1. Check your internet connection:

        • Ensure you have a stable and fast internet connection. Switch to a wired connection or restart your router if necessary.

      2. Clear browser cache and cookies:

        • Go to your browser’s settings and clear the cache and cookies. Then reload the Signit platform.

      3. Update your browser:

        • Use the latest version of a supported browser (e.g., Google Chrome, Microsoft Edge).

      4. Restart your device:

        • Reboot your computer or mobile device to resolve temporary system performance issues.

      5. Try a different device or browser:

        • Switch to another device or browser to determine if the issue is device-specific.

      6. Contact Signit support:

        • If the problem persists, report the issue to support@signit.sa with a detailed description.

      Tip: Regularly update your browser and operating system to avoid compatibility issues.