--- title: Contacting Signit support (email, help center, tutorials) description: "How to reach Signit support\n\nSignit provides multiple channels for support to ensure you get the help you need:" --- ![company logo](https://help.signit.sa/hs-fs/hubfs/Z4MUO5azA13OIOuCoUMMd6HAfwCwhCLypw.png?height=120&name=Z4MUO5azA13OIOuCoUMMd6HAfwCwhCLypw.png) [Signit Help Center](https://help.signit.sa/en/migrated) - [Go to signit.sa](https://signit.sa) - [Create New Ticket +](https://help.signit.sa/en/migrated/kb-tickets/new) - [Go to Customer Portal](https://25733111.hs-sites-eu1.com/tickets-view) - [العربية - مصر](https://help.signit.sa/ar-eg/migrated) Support and help - [Getting started](https://help.signit.sa/en/migrated/getting-started) - [Introduction](https://help.signit.sa/en/migrated/getting-started#introduction) - [Account setup](https://help.signit.sa/en/migrated/getting-started#account-setup) - [User roles and permissions](https://help.signit.sa/en/migrated/getting-started#user-roles-and-permissions) - [Support and help](https://help.signit.sa/en/migrated/getting-started#support-and-help) - [Account and security](https://help.signit.sa/en/migrated/account-and-security) - [User profile management](https://help.signit.sa/en/migrated/account-and-security#user-profile-management) - [Account security](https://help.signit.sa/en/migrated/account-and-security#account-security) - [Language settings](https://help.signit.sa/en/migrated/account-and-security#language-settings) - [Managing users and permissions](https://help.signit.sa/en/migrated/account-and-security#managing-users-and-permissions) - [Document preparation and workflows](https://help.signit.sa/en/migrated/document-preparation-and-workflows) - [Preparing signature requests](https://help.signit.sa/en/migrated/document-preparation-and-workflows#preparing-signature-requests) - [Adding participants](https://help.signit.sa/en/migrated/document-preparation-and-workflows#adding-participants) - [Customizing document fields](https://help.signit.sa/en/migrated/document-preparation-and-workflows#customizing-document-fields) - [Workflow customization](https://help.signit.sa/en/migrated/document-preparation-and-workflows#workflow-customization) - [Sending documents and managing signature requests](https://help.signit.sa/en/migrated/sending-documents-and-managing-signature-requests) - [Sending a signature request](https://help.signit.sa/en/migrated/sending-documents-and-managing-signature-requests#sending-a-signature-request) - [Using templates](https://help.signit.sa/en/migrated/sending-documents-and-managing-signature-requests#using-templates) - [Bulk sending](https://help.signit.sa/en/migrated/sending-documents-and-managing-signature-requests#bulk-sending) - [Document tracking and management](https://help.signit.sa/en/migrated/document-tracking-and-management) - [Document tracking](https://help.signit.sa/en/migrated/document-tracking-and-management#document-tracking) - [Managing active documents](https://help.signit.sa/en/migrated/document-tracking-and-management#managing-active-documents) - [Downloading and printing documents](https://help.signit.sa/en/migrated/document-tracking-and-management#downloading-and-printing-documents) - [Document sharing and collaboration](https://help.signit.sa/en/migrated/document-tracking-and-management#document-sharing-and-collaboration) - [Reports and insights](https://help.signit.sa/en/migrated/reports-and-insights) - [Dashboard overview](https://help.signit.sa/en/migrated/reports-and-insights#dashboard-overview) - [Document reports](https://help.signit.sa/en/migrated/reports-and-insights#document-reports) - [User activity reports](https://help.signit.sa/en/migrated/reports-and-insights#user-activity-reports) - [Integrations and API](https://help.signit.sa/en/migrated/integrations-and-api) - [API overview](https://help.signit.sa/en/migrated/integrations-and-api#api-overview) - [API usage and examples](https://help.signit.sa/en/migrated/integrations-and-api#api-usage-and-examples) - [Integrations with third-party platforms](https://help.signit.sa/en/migrated/integrations-and-api#integrations-with-third-party-platforms) - [Advanced features](https://help.signit.sa/en/migrated/advanced-features) - [Custom branding](https://help.signit.sa/en/migrated/advanced-features#custom-branding) - [Signature and stamp customization](https://help.signit.sa/en/migrated/advanced-features#signature-and-stamp-customization) - [Automation and advanced workflows](https://help.signit.sa/en/migrated/advanced-features#automation-and-advanced-workflows) - [Troubleshooting and common issues](https://help.signit.sa/en/migrated/troubleshooting-and-common-issues) - [Login issues](https://help.signit.sa/en/migrated/troubleshooting-and-common-issues#login-issues) - [Document issues](https://help.signit.sa/en/migrated/troubleshooting-and-common-issues#document-issues) - [API troubleshooting](https://help.signit.sa/en/migrated/troubleshooting-and-common-issues#api-troubleshooting) - [System errors and performance](https://help.signit.sa/en/migrated/troubleshooting-and-common-issues#system-errors-and-performance) - [Frequently asked questions (FAQs)](https://help.signit.sa/en/migrated/frequently-asked-questions-faqs) - [General (FAQs)](https://help.signit.sa/en/migrated/frequently-asked-questions-faqs#general-faqs) [Back to home](https://help.signit.sa/en/migrated) 1. [Signit Help Center](https://help.signit.sa/en/migrated) 2. [Getting started](https://help.signit.sa/en/migrated/getting-started) 3. Support and help - [Getting started](https://help.signit.sa/en/migrated/getting-started) - [Introduction](https://help.signit.sa/en/migrated/getting-started#introduction) - [Account setup](https://help.signit.sa/en/migrated/getting-started#account-setup) - [User roles and permissions](https://help.signit.sa/en/migrated/getting-started#user-roles-and-permissions) - [Support and help](https://help.signit.sa/en/migrated/getting-started#support-and-help) - [Account and security](https://help.signit.sa/en/migrated/account-and-security) - [User profile management](https://help.signit.sa/en/migrated/account-and-security#user-profile-management) - [Account security](https://help.signit.sa/en/migrated/account-and-security#account-security) - [Language settings](https://help.signit.sa/en/migrated/account-and-security#language-settings) - [Managing users and permissions](https://help.signit.sa/en/migrated/account-and-security#managing-users-and-permissions) - [Document preparation and workflows](https://help.signit.sa/en/migrated/document-preparation-and-workflows) - [Preparing signature requests](https://help.signit.sa/en/migrated/document-preparation-and-workflows#preparing-signature-requests) - [Adding participants](https://help.signit.sa/en/migrated/document-preparation-and-workflows#adding-participants) - [Customizing document fields](https://help.signit.sa/en/migrated/document-preparation-and-workflows#customizing-document-fields) - [Workflow customization](https://help.signit.sa/en/migrated/document-preparation-and-workflows#workflow-customization) - [Sending documents and managing signature requests](https://help.signit.sa/en/migrated/sending-documents-and-managing-signature-requests) - [Sending a signature request](https://help.signit.sa/en/migrated/sending-documents-and-managing-signature-requests#sending-a-signature-request) - [Using templates](https://help.signit.sa/en/migrated/sending-documents-and-managing-signature-requests#using-templates) - [Bulk sending](https://help.signit.sa/en/migrated/sending-documents-and-managing-signature-requests#bulk-sending) - [Document tracking and management](https://help.signit.sa/en/migrated/document-tracking-and-management) - [Document tracking](https://help.signit.sa/en/migrated/document-tracking-and-management#document-tracking) - [Managing active documents](https://help.signit.sa/en/migrated/document-tracking-and-management#managing-active-documents) - [Downloading and printing documents](https://help.signit.sa/en/migrated/document-tracking-and-management#downloading-and-printing-documents) - [Document sharing and collaboration](https://help.signit.sa/en/migrated/document-tracking-and-management#document-sharing-and-collaboration) - [Reports and insights](https://help.signit.sa/en/migrated/reports-and-insights) - [Dashboard overview](https://help.signit.sa/en/migrated/reports-and-insights#dashboard-overview) - [Document reports](https://help.signit.sa/en/migrated/reports-and-insights#document-reports) - [User activity reports](https://help.signit.sa/en/migrated/reports-and-insights#user-activity-reports) - [Integrations and API](https://help.signit.sa/en/migrated/integrations-and-api) - [API overview](https://help.signit.sa/en/migrated/integrations-and-api#api-overview) - [API usage and examples](https://help.signit.sa/en/migrated/integrations-and-api#api-usage-and-examples) - [Integrations with third-party platforms](https://help.signit.sa/en/migrated/integrations-and-api#integrations-with-third-party-platforms) - [Advanced features](https://help.signit.sa/en/migrated/advanced-features) - [Custom branding](https://help.signit.sa/en/migrated/advanced-features#custom-branding) - [Signature and stamp customization](https://help.signit.sa/en/migrated/advanced-features#signature-and-stamp-customization) - [Automation and advanced workflows](https://help.signit.sa/en/migrated/advanced-features#automation-and-advanced-workflows) - [Troubleshooting and common issues](https://help.signit.sa/en/migrated/troubleshooting-and-common-issues) - [Login issues](https://help.signit.sa/en/migrated/troubleshooting-and-common-issues#login-issues) - [Document issues](https://help.signit.sa/en/migrated/troubleshooting-and-common-issues#document-issues) - [API troubleshooting](https://help.signit.sa/en/migrated/troubleshooting-and-common-issues#api-troubleshooting) - [System errors and performance](https://help.signit.sa/en/migrated/troubleshooting-and-common-issues#system-errors-and-performance) - [Frequently asked questions (FAQs)](https://help.signit.sa/en/migrated/frequently-asked-questions-faqs) - [General (FAQs)](https://help.signit.sa/en/migrated/frequently-asked-questions-faqs#general-faqs) # Contacting Signit support (email, help center, tutorials) ## How to reach Signit support Signit provides multiple channels for support to ensure you get the help you need: 1. **Help Center**: - Accessible through the Signit dashboard, the help center contains FAQs, tutorials, and articles covering most features and troubleshooting tips. ![](https://help.signit.sa/hs-fs/hubfs/image-png-Jan-13-2025-08-12-41-6253-AM.png?width=1790&height=817&name=image-png-Jan-13-2025-08-12-41-6253-AM.png) 2. **Email Support**: - For direct assistance, you can email the support team at **support@signit.sa**. - Include your account details and a clear description of your issue to help the team assist you quickly. 3. **Video Tutorials**: - Access tutorials via the **Help** section in the dashboard. These videos provide clear, step-by-step instructions on using Signit’s features. 4. **Response Time**: - The support team aims to respond to emails and submitted requests within one business day. By using these resources, you can quickly resolve issues or learn how to use Signit more effectively. ![company logo](https://help.signit.sa/hs-fs/hubfs/SIGNIT%20LOGO%20BILINGUAL%20-%20Banner.png?height=120&name=SIGNIT%20LOGO%20BILINGUAL%20-%20Banner.png) Signit Help Center - [Go to signit.sa](https://signit.sa) - [Create New Ticket +](https://help.signit.sa/en/migrated/kb-tickets/new) - [Go to Customer Portal](https://25733111.hs-sites-eu1.com/tickets-view) - [Privacy Policy](https://null) - [Terms of Use](https://null)