How do I obtain additional credits if needed?
If you need to recharge your credit balance, please follow the detailed steps below:
- Log in to your account and click on the Settings button.
- Navigate to the Plan and Billing page.
- Scroll down until you see the “Recharge” button and click it.
- A pop-up will appear titled “Recharge Your Credit Balance.”
- Select your preferred credit package and adjust the quantity as needed.
- Review the payment details, including the total amount to be paid, and then click on Recharge Now.
- Complete your payment using one of the following methods:
- Mada
- Visa
- Mastercard
- American Express
- Once your payment is confirmed, your credits will be added to your account immediately.
- Reach out to your designated Account Manager.
- They will help you recharge your credit balance using your preferred payment option.
This table provides an overview of various add-ons, detailing the associated credits required and their respective prices in SAR (Saudi Riyal).
Name of the feature |
Type |
Amount of credit |
Price in SAR |
SMS Verification |
verification |
2 |
0.2 |
SMS Notification |
Notification |
2 |
0.2 |
Whatsapp Verification |
verification |
2 |
0.2 |
Whatsapp Notification |
Notification |
2 |
0.2 |
Absher Verification |
verification |
30 |
3 |
Nafath & Digital Certificate Without National ID |
verificationCertification |
90 |
9 |
Nafath & Digital Certificate With National ID |
verificationCertification |
90 |
9 |
Nafath & Digital Certificate With National ID & Biometrics |
verificationCertification |
100 |
10 |
Nafath Only Without National ID |
verification |
30 |
3 |
Nafath Only With National ID |
verification |
30 |
3 |
Nafath Only With National ID & Biometrics |
verification |
40 |
4 |
Nafath Only With SDAIA |
verification |
30 |
3 |
Nafath Only With SDAIA Advanced |
verification |
30 |
3 |
Nafath & Digital Certificate With SDAIA |
verificationCertification |
90 |
9 |
Nafath & Digital Certificate With SDAIA Advanced |
verificationCertification |
90 |
9 |
Wathq Verification (CR not found) |
verification |
3 |
0.3 |
Wathq Verification (CR found) |
verification |
30 |
3 |